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slideIn{0%{transform:translate(400px);opacity:0}to{transform:translate(0);opacity:1}}.toast-success{background-color:#28a745}.toast-error{background-color:#dc3545}.toast-warning{background-color:#ffc107;color:#333}.toast-info{background-color:#17a2b8}.toast-content{display:flex;align-items:center;gap:12px;flex:1}.toast-icon{font-size:1.2rem;font-weight:700}.toast-message{flex:1}.toast-close{background:none;border:none;color:#fff;font-size:1.5rem;cursor:pointer;padding:0;margin-left:12px;line-height:1;opacity:.8}.toast-close:hover{opacity:1}.toast-warning .toast-close{color:#333}:root{--primary-color: #1e3a8a;--primary-dark: #1e293b;--primary-light: #3b82f6;--primary-hover: #1e40af;--background-light: #f8fafc;--background-main: #f1f5f9;--background-white: #ffffff;--background-card: #ffffff;--text-primary: #0f172a;--text-secondary: #64748b;--text-muted: #94a3b8;--border-color: #e2e8f0;--border-light: #f1f5f9;--success-color: #10b981;--success-light: #d1fae5;--warning-color: #f59e0b;--warning-light: #fef3c7;--danger-color: #ef4444;--danger-light: #fee2e2;--info-color: #3b82f6;--info-light: #dbeafe;--priority-critica: #dc2626;--priority-alta: #ea580c;--priority-media: #f59e0b;--priority-baixa: #84cc16;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -1px rgba(0, 0, 0, .06);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -2px rgba(0, 0, 0, .05);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .1), 0 10px 10px -5px rgba(0, 0, 0, .04)}.toast-container{position:fixed;top:20px;right:20px;z-index:10000;display:flex;flex-direction:column;gap:10px}.skeleton-container{padding:20px}.skeleton-row{display:flex;gap:10px;margin-bottom:10px;animation:pulse 1.5s ease-in-out infinite}.skeleton-cell{flex:1;height:40px;background:linear-gradient(90deg,#f0f0f0 25%,#e0e0e0,#f0f0f0 75%);background-size:200% 100%;border-radius:4px;animation:shimmer 1.5s infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}.empty-state{text-align:center;padding:60px 20px;color:var(--text-secondary)}.empty-state p{font-size:1.1rem;margin:0}.preview-tooltip{position:fixed;background:#fff;border:2px solid var(--primary-color);border-radius:8px;padding:16px;box-shadow:0 4px 12px #00000026;z-index:9999;max-width:400px;pointer-events:none;animation:fadeIn .2s ease-in}@keyframes fadeIn{0%{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:translateY(0)}}.preview-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px;padding-bottom:8px;border-bottom:1px solid var(--border-color)}.preview-content p{margin:8px 0;font-size:.9rem;line-height:1.5}.row-high-priority{background-color:#fff3cd!important;border-left:4px solid var(--danger-color)}.row-high-priority:hover{background-color:#ffeaa7!important}.modal-tabs{display:flex;gap:8px;margin-bottom:20px;border-bottom:2px solid var(--border-color)}.modal-tab{padding:12px 20px;background:none;border:none;border-bottom:3px solid transparent;cursor:pointer;font-size:.95rem;font-weight:500;color:var(--text-secondary);transition:all .2s}.modal-tab:hover{color:var(--primary-color);background-color:var(--background-light)}.modal-tab.active{color:var(--primary-color);border-bottom-color:var(--primary-color);font-weight:600}.escuchame-container{padding:20px;min-height:100vh;background-color:var(--background-main)}.escuchame-header{display:flex;align-items:center;gap:20px;margin-bottom:30px}.escuchame-header h1{margin:0;color:var(--primary-color);font-size:2rem}.btn-back{padding:8px 16px;background-color:#6c757d;color:#fff;border:none;border-radius:6px;cursor:pointer;font-weight:600}.btn-back:hover{background-color:#5a6268}.escuchame-content{max-width:1200px;margin:0 auto}.segmentos-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:20px;margin-top:30px}.segmento-card{background:#fff;padding:30px;border-radius:8px;box-shadow:0 4px 12px #0000000d;border:none;cursor:pointer;transition:transform .2s,box-shadow .2s;text-align:center}.segmento-card:hover{transform:translateY(-4px);box-shadow:0 6px 20px #0000001a}.segmento-icon{font-size:3rem;margin-bottom:15px}.segmento-title{font-size:1.5rem;font-weight:600;color:var(--text-primary);margin-bottom:8px}.segmento-sub{font-size:.9rem;color:var(--text-secondary)}.escuchame-admin-container{min-height:100vh;background-color:var(--background-main)}.escuchame-top-bar{height:64px;background:#fff;border-bottom:1px solid var(--border-color);display:flex;align-items:center;justify-content:space-between;padding:0 24px;position:sticky;top:0;z-index:100;box-shadow:0 1px 3px #0000000d}.top-bar-left{display:flex;align-items:center;gap:20px}.back-btn{background:none;border:none;color:var(--text-secondary);font-size:14px;font-weight:500;cursor:pointer;padding:8px 12px;border-radius:6px;transition:all .2s;display:flex;align-items:center;gap:6px}.back-btn:hover{background-color:var(--background-light);color:var(--text-primary)}.module-title-top{margin:0;font-size:18px;font-weight:600;color:var(--text-primary);letter-spacing:-.3px}.top-bar-right{display:flex;align-items:center;gap:12px}.btn-update{background:none;border:1px solid var(--border-color);color:var(--text-secondary);padding:8px 12px;border-radius:6px;cursor:pointer;font-size:16px;transition:all 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var(--border-color);padding-bottom:10px;margin-bottom:16px;margin-top:0;color:var(--text-primary);font-size:1.5rem;font-weight:600;letter-spacing:-.3px}.card-description{color:var(--text-secondary);margin-bottom:16px;margin-top:0}.escuchame-tabs{display:flex;gap:0;margin-bottom:20px;border-bottom:1px solid var(--border-color)}.escuchame-tab{padding:10px 20px;border:none;background:none;color:var(--text-secondary);font-size:.95rem;font-weight:500;cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px;transition:color .2s,border-color .2s}.escuchame-tab:hover{color:var(--primary-color)}.escuchame-tab.active{color:var(--primary-color);border-bottom-color:var(--primary-color)}.escuchame-dashboard{padding:8px 0 24px}.dashboard-empty{color:var(--text-secondary);text-align:center;padding:40px 20px}.dashboard-title{margin:0 0 20px;font-size:1.25rem;font-weight:600;color:var(--text-primary)}.dashboard-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:16px;margin-bottom:28px}.dashboard-card{background:var(--background-light);border-radius:10px;padding:16px;text-align:center;border:1px solid var(--border-color)}.dashboard-card-total{background:linear-gradient(135deg,#22c55e1f,#22c55e0f);border-color:#22c55e4d}.dashboard-card-value{display:block;font-size:1.75rem;font-weight:700;color:var(--text-primary)}.dashboard-card-total .dashboard-card-value{color:var(--success-color)}.dashboard-card-label{font-size:.8rem;color:var(--text-secondary);margin-top:4px;display:block}.dashboard-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:24px;margin-bottom:24px}.dashboard-block h4{margin:0 0 12px;font-size:1rem;font-weight:600;color:var(--text-primary)}.dashboard-block-full{margin-top:8px}.dashboard-bars{display:flex;flex-direction:column;gap:10px}.dashboard-bar-row{display:grid;grid-template-columns:140px 1fr 36px;align-items:center;gap:10px}.dashboard-bar-label{font-size:.85rem;color:var(--text-primary)}.dashboard-bar-track{height:22px;background:var(--background-light);border-radius:6px;overflow:hidden}.dashboard-bar-fill{height:100%;background:linear-gradient(90deg,var(--primary-color),#0ea5e9);border-radius:6px;min-width:4px;transition:width .3s ease}.dashboard-bar-fill.priority-alta,.dashboard-bar-fill.priority-critica{background:linear-gradient(90deg,#dc2626,#ef4444)}.dashboard-bar-fill.priority-media{background:linear-gradient(90deg,#f59e0b,#eab308)}.dashboard-bar-fill-incidente{background:linear-gradient(90deg,#7c3aed,#a78bfa)!important}.dashboard-block-tipo-incidente .dashboard-bar-row{grid-template-columns:180px 1fr 36px}.dashboard-block-tipo-incidente .dashboard-bar-label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:180px}.dashboard-tipo-incidente-hint{font-size:.9rem;color:var(--text-secondary);margin:0;padding:12px;background:var(--background-light);border-radius:8px;border:1px solid var(--border-color)}.dashboard-tipo-incidente-hint strong{color:var(--text-primary)}.dashboard-bar-value{font-size:.9rem;font-weight:600;color:var(--text-primary);text-align:right}.dashboard-table-wrap{overflow-x:auto;border:1px solid var(--border-color);border-radius:8px}.dashboard-table{width:100%;border-collapse:collapse;font-size:.9rem}.dashboard-table th,.dashboard-table td{padding:10px 14px;text-align:left;border-bottom:1px solid var(--border-color)}.dashboard-table th{background:var(--background-light);font-weight:600;color:var(--text-primary)}.dashboard-table tbody tr:last-child td{border-bottom:none}.dashboard-table tbody tr:hover{background:var(--background-light)}.btn-primary,.btn-secondary,.btn-filter{padding:10px 20px;border:none;border-radius:8px;cursor:pointer;font-weight:600;font-size:.9rem;transition:all .3s cubic-bezier(.4,0,.2,1);box-shadow:var(--shadow-sm);display:inline-flex;align-items:center;gap:6px;letter-spacing:.3px}.btn-primary:hover,.btn-secondary:hover,.btn-filter:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.btn-primary:active,.btn-secondary:active,.btn-filter:active{transform:translateY(0);box-shadow:var(--shadow-sm)}.btn-primary{background:linear-gradient(135deg,var(--success-color) 0%,#059669 100%);color:#fff}.btn-primary:hover{background:linear-gradient(135deg,#059669 0%,var(--success-color) 100%)}.btn-secondary{background:linear-gradient(135deg,#64748b,#475569);color:#fff}.btn-secondary:hover{background:linear-gradient(135deg,#475569,#64748b)}.btn-filter{background:linear-gradient(135deg,var(--info-color) 0%,var(--primary-dark) 100%);color:#fff}.btn-action{background:none;border:none;cursor:pointer;color:var(--primary-color);font-size:1.3rem;padding:6px 10px;border-radius:6px;transition:all .2s;display:inline-flex;align-items:center;justify-content:center}.btn-action:hover{background-color:var(--info-light);transform:scale(1.1)}.kpi-panel{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:24px}.kpi-card{background:var(--background-white);padding:16px;border-radius:8px;text-align:center;border:1px solid var(--border-color);min-width:120px;flex:1;transition:all .2s;-webkit-user-select:none;user-select:none;position:relative;overflow:hidden}.kpi-card:before{content:"";position:absolute;top:0;left:0;width:3px;height:100%;background:var(--primary-color);transition:width .2s ease}.kpi-card:nth-child(1):before{background:var(--danger-color)}.kpi-card:nth-child(2):before{background:var(--warning-color)}.kpi-card:nth-child(3):before{background:var(--info-color)}.kpi-card:nth-child(4):before{background:var(--success-color)}.kpi-card:hover{transform:translateY(-2px);box-shadow:0 2px 8px 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var(--border-color);border-radius:6px;padding:16px;min-height:100px;font-size:.9rem;color:#4b5563;line-height:1.6}.timeline-box p{margin:0}.autocomplete-wrapper{position:relative;width:100%}.autocomplete-results{position:absolute;top:100%;left:0;right:0;z-index:1000;width:100%;max-height:300px;overflow-y:auto;border:1px solid var(--border-color);border-top:none;background-color:#fff;box-shadow:var(--shadow-lg);border-radius:0 0 6px 6px;margin-top:2px}.autocomplete-item{padding:10px;cursor:pointer;font-size:.9rem;color:var(--text-primary);border-bottom:1px solid #eee}.autocomplete-item:last-child{border-bottom:none}.selected-items{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}.selected-tag{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;background:linear-gradient(135deg,var(--info-light) 0%,#bfdbfe 100%);color:var(--primary-dark);border:1px solid 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